Privacy Policy Details

Privacy Policy

Effective Date: January 15, 2025 

This Privacy Policy explains how Bunches LLC ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use the Sumo.Market online marketplace ("Sumo.Market" or "Platform"). By accessing or using Sumo.Market site/s or apps or any presence, you agree to the terms of this Privacy Policy.
We reserve the right to modify this Privacy Policy at any time. Changes will be communicated to users as outlined in Section 9.

1. Information We Collect
We collect information directly from you, automatically from your use of the Platform, and from third parties.
1.1 Information You Provide
Account Information: Name, email address, phone number, physical address, payment details, and any other information provided during registration.
Transaction Details: Information related to deals, including products or services purchased, payments, and communications.
User Content: Information you post in forums, reviews, or other community features.
1.2 Information We Collect Automatically
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Information about your interactions with the Platform, such as pages visited, time spent, and actions taken.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data about your browsing behavior.
1.3 Information from Third Parties
Payment Processors: Data regarding your transactions processed by third-party payment providers.
Verification Services: Identity verification and anti-fraud data from external services.

2. How We Use Your Information
We process your information to operate, improve, and secure the Platform, comply with legal obligations, and communicate with you.
2.1 Operational Uses
To create and manage your account.
To facilitate transactions between buyers and brokers.
To provide customer support and respond to inquiries.
2.2 Improvements and Analytics
To monitor and improve the performance of the Platform.
To analyze usage trends and personalize your experience.
2.3 Legal and Compliance
To comply with applicable laws, including anti-money laundering (AML) regulations.
To enforce our Terms and Conditions and prevent fraud or abuse.
2.4 Communication
To send transaction confirmations, updates, and promotional content (you may opt out of promotional communications).

3. Sharing Your Information
We share your information only as necessary and in compliance with applicable laws.
3.1 With Other Users
Buyers and brokers may see limited profile information, such as your username and ratings, to facilitate transactions.
3.2 With Service Providers
Payment processors, identity verification services, analytics providers, and hosting services.
3.3 For Legal Reasons
To comply with legal obligations, court orders, or law enforcement requests.
To protect our rights, safety, or property or that of other users.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Rights
Your rights regarding your personal data may vary based on your jurisdiction.
4.1 Access and Portability
You may request a copy of the personal information we hold about you.
4.2 Rectification
You may update or correct inaccurate or incomplete personal information.
4.3 Deletion
You may request the deletion of your personal information, subject to legal obligations.
4.4 Objections and Restrictions
You may object to or request restrictions on certain processing activities, such as direct marketing.
4.5 Data Protection Laws
EU/EEA Users: Your rights under the General Data Protection Regulation (GDPR) include access, rectification, erasure, restriction, objection, and data portability.
California Users: Your rights under the California Consumer Privacy Act (CCPA) include the right to know, delete, and opt out of the sale of personal information.
To exercise your rights, contact us at support@sumo.market 

5. Retaining Information After Account Termination
We may retain limited personal information about users whose memberships have been canceled to protect the Platform from abuse or misuse.
Purpose: This information is retained to prevent unauthorized re-registration, enforce our Terms and Conditions, and prevent fraud or abuse.
Scope of Information: The data retained may include, but is not limited to, name, email address, IP address, and other unique identifiers necessary to identify and block unauthorized registrations.
Retention Period: Information will only be retained for as long as necessary for these purposes and will be securely deleted when no longer required.
Transparency and Rights: Users may contact us to request further information or object to this retention where applicable under local laws.

6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze Platform usage.
Essential Cookies: Necessary for the operation of the Platform.
Analytics Cookies: Help us understand user behavior and improve the Platform.
Advertising Cookies: Used to deliver targeted advertisements (if applicable).
You can manage your cookie preferences through your browser settings.

8. Data Security
We implement technical, administrative, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Significant changes will be communicated as follows:
Notification: We will notify users via email or platform notifications of significant changes at least 30 days before changes take effect.
Effective Date: The revised Privacy Policy will include an updated "Effective Date" and will be accessible on our website.
Your continued use of the Platform after the changes take effect constitutes your acceptance of the revised Privacy Policy. If you do not agree to the changes, you must stop using the Platform.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via the contact details on www.sumo.market